The SMG Story
SMG was created in response to a growing need for professionally managed public assembly facilities including arenas, stadiums, theaters, and convention, exhibition and trade centers. Today, 168 facilities operate under SMG’s banner, benefiting from the company’s depth of resources and its unparalleled expertise, leadership, and creative problem solving. Our successful growth has been built on the many partnerships we have developed with our clients... both municipal and private.
Our ownership and team of dedicated corporate support personnel make us unrivalled in the field of private facility management. SMG benefits from solid ownership. Ours is a closely-held joint venture company with two equal principals: the Hyatt Hotel Chain and ARAMARK Corporation.
Organizationally, SMG has two separate operating divisions, one for convention centers and another for stadiums and arenas, providing the same effective business principles to distinctly different business segments.
Currently, SMG manages 63 arenas, 7 stadiums, 31 performing arts centers, 44 convention centers and 11 other recreational facilities. Overall, SMG controls more than 1.4 million seats in entertainment venues privately managed by the firm.
In 1988, SMG-managed facilities grossed $200 million and hosted 2,452 events. In 2001, SMG-managed facilities grossed more than $1 billion and our events drew more than 50 million people through our doors.
A History of Successful Growth
Our company has a consistent history of continued growth in new
accounts, as is depicted in the graph below. Over the past five years our
client base has increased from 57 to 168 venues. In 2000, an unprecedented
48 venues were added to our roster. This expansion allowed SMG
to create a strong presence in the southern region of the U.S., expanded
our visibility in the Midwest, and bolstered our existing market share
in the Northeast.
SMG is the world leader in facility management, marketing and
development. We combine recognized Industry Leadership and Management
Expertise with more than 28 years of experience in successful facility management
to provide the finest services, the greatest entertainment, and the most positive
customer experience for the buildings we manage across the United States and
around the world. SMG manages Stadiums, Arenas, Convention Centers, and
Theaters the world over. We provide top notch booking, marketing and sales,
construction and operations consultation and operations development. Our clients
are dozens of government agencies, municipalities and private enterprises. Each
benefits from SMG's unique combination of industry experience, national and international
presence, and extensive resources to draw upon to ensure the success of their facilities.
Explore what SMG has to offer for you - building management, entertainment and convention
booking, operational development - You name it, SMG can help you do it for your venue,
and do it right.
SMG Services include: Venue Management Operating Expertise
Operations Consulting Convention Center Services Marketing, Advertising and Sponsorship
Sales (Naming Rights, Club Seating) Event Booking Event / Concert Promotions
Event Management Risk Management and Security A History Of Successful Growth SMG,
the world leader in venue management, marketing and development, was founded in 1977
with the management of our first facility, the Louisiana Superdome. We soon grew to
manage convention centers, exhibition halls and trade centers, arenas, stadiums, performing
arts centers, theaters, and specific-use venues such as equestrian centers. SMG's clients
benefit from the company’s depth of resources and its unparalleled expertise, leadership,
and creative problem-solving. Our successful growth has been built
on the many partnerships, relationships, and resources we have developed with our clients —
both municipal and private. This unique combination of resources, relationships, and
expertise has allowed SMG to define and refine the industry throughout its history. Our
ownership and team of dedicated corporate support personnel make us unrivalled in the
field of private facility management.
SMG is a joint venture in general partnership form with two equal principals: The Hyatt Hotel Company and ARAMARK